I told her that no one had told me about the locks when I rented the unit. I actually went into a PS Storage and got a copy of the Insurance contract I signed, because I wasn’t given one when I leased the uit. Protect your self-storage company against losses or damages to your offices from theft. I explained to them what had happened. Public Adjusters in Wilmington on YP.com. I was so mad that I went to PS Storage, to talk to the manager who had called me when my unit had been burglarized. I was wrong. And if the accident / insurance event occurs, the insurance company … AT that point she told me “I don’t allow those locks here, they get cut off every time someone uses one, I only allow the round ones from the office” I called the Sheriff’s office to report the Burglary. Consumers love to do business with someone that can admit mistakes and state how they made improvements. The manager told me that that made no sense, if the lock is cut – there would be NO damage to the unit!! Who is ED Magedson - Founder, Ripoff Report. Public Storage P.S. Her response was; 1st of all we don’t tell anyone what locks to use; you can use anything you want. Avoid paying out of pocket for covered damages that occur to your customers’ stored property for which you are legally liable. Questions regarding this program should be directed to the Program Administrator, PSCC, Inc. in California DBA: PSCC Insurance Services (CA Insurance License #0E14626) (Principle Place of Business Glendale, CA) at (877) 878-6730. Public Storage told me I had to submit storage move out online. All of my things were STOLEN! Public Storage sells hundreds of thousands of insurance policies each year, … Glassdoor is your resource for information about Public Storage benefits and perks. I opened the trunk of my car, and put the planter in, then drove down to my unit. In order for them to accept a claim, there has to be “Physical Damage to the unit” MY LOCK WAS CUT!! Theft – Public Storage & Willis Insurance. I assured her that MY Unit was locked! At this point, I’m not sure what I am going to do. She said that they reported it to the office (I have no idea to who) and were told that he just likes to “hang out” there. Had I been given the lock I WAS UNKNOWINGLY CHARGED FOR, They wouldn’t have been able to cut the lock and burglarize the unit. The cost of self storage insurance depends on the company you use and the amount for which you want to insure the items. According to … document.write(new Date().getFullYear()). A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Michelle called me soon after that she had spoken to Katie and let me know that in no way would they pay my claim. Charged me for a lock without bothering to tell me, and then NOT giving me the lock I paid for lead up to my unit being burglarized. I was so mad that I went to PS Storage, to talk to the manager who had called me when my unit had been burglarized. Home Office: One Nationwide Plaza, Columbus, OH. She asked me “How would you know that? |, Don't let them get away with it!® Let the truth be known!™, I then called the office, telling the “Manager” (Frenchy), that I indeed had been burglarized. Recently I rented a storage unit at Public Storage (location: 3659 S Ashland Ave, Chicago, IL 60609-****. The manager (Jamie?) CHANGED my insurance coverage WITHOUT my permission, AFTER I had been Burglarized. I was so relieved! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. She gave me the correct lock, the insurance contact form (you are obligated to buy insurance on the unit you rent, you have no choice in the matter) for: Sedgwick Claims Management Services, Inc. He did not live in the unit; he just liked to relax there. Privacy Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Nationwide Mutual Insurance Company. Michelle called me soon after that she had spoken to Katie and let me know that in, would they pay my claim. Questions regarding this program should be directed to the Program Administrator, PSCC, Inc. in California DBA: PSCC Insurance Services (CA Insurance License #0E14626) (Principle Place of Business Glendale, CA) at (877) 878-6730. At Nationwide, we set ourselves apart from other companies who offer storage unit insurance by offering dependable self-storage business insurance that is customizable to your specific needs. We offer a wide variety of units and sizes available with no … Why Ripoff Report will not release author information! I then reminded her that the manager, who had been there when I spoke to the Sheriff, (Frenchy) had informed me that many other units had been broken into. When I rented the unit I agreed to the $15.00 a month for $5000.00 of insurance on my unit, it would be a $15.00 charge along with the unit rental. When I told Michelle that I had spoken to Katie, and she told me that it would be covered, she told me that she works for Sedgwick Claims Management Services, Not PS Storage. 2nd of all, we don’t- nor have we ever had security here. On my unit, I only needed to have them in storage for 2 to 3 weeks MAX- so I wasn’t worried about it. REALLY? Corporate Advocacy Program: How to repair your business reputation. Hiding negative complaints is only a Band-Aid. I ALSO found out that my certificate of storage insurance provided coverage up to a maximum of $2,000, subject to a $100 deductible. The “Physical Damage to the unit” is not in their Brochure either. I work long hours all week and I obviously don’t have the kind of money to back me that PS Storage does, but I’m not walking away from this. I told her that no one had told me about the locks when I rented the unit. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. The “Physical Damage to the unit” is not in their Brochure either. THEN when I am burglarized, they refuse my claim! We are the leading Public Storage Insurance Company in the USA who is specialized in storage facilities insurance. Nothing was going to happen no Hurricanes or other Disaster.) A convenient and affordable way to get the insurance coverage you need is through the Orange Door Storage Insurance Program — … When I arrived at the PS Storage office I was surprised to find the new onsite manager and another employee. Public Storage is a "self-administered, self-managed" real estate investment trust(REIT). Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Storage located at 14880 Wallisville Road, Houston TX. I chose PS storage because they have Security Cameras, Which apparently are not used for security purposes. I have the only 2 keys, The ONLY way they could have opened the unit was to have CUT the lock off!!! I trusted PS Storage, Believed that I was insured and my things were safe. He did not live in the unit; he just liked to relax there. A few days later I received a letter from my Adjustor “Michelle” that they would NOT be accepting my claim. She told me not to worry; she would talk to Michelle and straighten it all out. Had I been given the lock I WAS UNKNOWINGLY CHARGED FOR, They wouldn’t have been able to cut the lock and burglarize the unit. Sitemap, Prepare your business for a natural disaster, Visit Axos Bank for business banking options, See banking services provided by Axos Bank », More info about closed bank account inquiries, See banking services provided by Axos Bank. I actually went into a PS Storage and got a copy of the Insurance contract I signed, because I wasn’t given one when I leased the uit. Public storage is an unsafe,unsecure and terribly illmanaged.the insurance company are a bunch of liars and con artists.there units are not well lit.homeless people being aloud to live on the properties.no camera.filthy dirty.unit are not secure whatsoever.people breaking into units.water damage to property and the insurance … She said that they reported it to the office (I have no idea to who) and were told that he just likes to “hang out” there. I followed all of the steps that the insurance policy required; I sent them a copy of the Sheriff’s report and filled out all of their forms. Our plans provide savings of 50% or more and provide … What you Need to Know before Your Rent a Storage Unit. After mine was CUT?? Michelle’s response was that those units had nothing to do with mine. I was so relieved! Insure against physical damage to your business property, from storage units themselves to your office buildings. I was talking to the Woman who leased the unit to me and ended up agreeing to $3000.00 of coverage. The Self Storage Tenant Insurance Program is underwritten by Old Republic Insurance Company… They usually cost about 50 cents to $2 for every $100 value amount of storage… 77049 On May 2nd I received a call from a woman saying she was the “Manager” (Frenchy) of PS Storage and that when security had been doing “Rounds” they had discovered my unit unlocked. I then went back to the unit and filed a Burglary Report when the Sheriff showed up. Copyright © 1997-2021, Ripoff Report. She asked me what lock I had on my unit, I told her it had been a very strong Master lock. I just signed to my PS online access. I have the key” I explained that I found my wooden planter in an open unit; it defiantly had been in my unit. When you insure your business with us, you get loss control tools and resources, including a Loss Control Services team who can review your operations, procedures and programs. Core coverages for self-storage … By law, a storage company is allowed to require insurance. I then left my daughter at the unit and walked to the office with the Manager. The following day I called the General Manager of PS Storage here in Houston, Katie Gunderson. A few days later I received a letter from my Adjustor “Michelle” that they would NOT be accepting my claim. I was still upset, but much calmer after talking to Katie. Self-Storage Insurance. The manager told me that that made no sense, if the lock is cut – there would be NO damage to the unit!! Accessibility Most insurance policies for self-storage units are relatively cheap. I can’t believe that this happened, and NOTHING has been done to rectify the situation. Consumers want to see how a business took care of business. I followed all of the steps that the insurance policy required; I sent them a copy of the Sheriff’s report and filled out all of their forms. California Consumer Privacy Act Rights Self-Storage Insurance Policy Information. Cover your business against an interruption in income if you have to shut down unexpectedly. Katie assured me that I had coverage and it would be taken care of. told me that she had heard about the break in, but didn’t know all of the details. https://www.ripoffreport.com/reports/public-storage/nationwide/public-storage-ps-storage-insurance-scam-claim-denied-self-serving-insurance-policies-1210984. That along with the fact that they CHANGED my insurance coverage WITHOUT my permission, AFTER I had been Burglarized Really has me at a loss for words. I can’t believe that this happened, and NOTHING has been done to rectify the situation. She was right, it was my planter. We live in a time where people own more things and the more things they own, the less space they have. This is the best way to manage and repair your business reputation. Nationwide Investment Services Corporation, member FINRA. (So many of my things had been taken, I hadn’t been insured for nearly enough after inventorying the things that I KNEW were missing, I should have had $10000. While I was at the unit trying to itemize the new things I have stored, another renter in a unit across from mine told me that a while back she and her husband had come in after dark. Cyber security Stay covered in the event your equipment experiences power surges, mechanical breakdown, burn out or operator error. Learn about Public Storage , including insurance benefits, retirement benefits, and vacation policy. There had been NO SIGN OF FORCED ENTRY for me be eligible for payment they would have had to damage the door or the unit. So many of my things had been taken, I hadn’t been insured for nearly enough after inventorying the things that I KNEW were missing, I should have had $10000. Such products, coverages, terms, and discounts may vary by state and exclusions may apply. After mine was CUT?? When I rented the unit I agreed to the $15.00 a month for $5000.00 of insurance … I have the key” I explained that I found my wooden planter in an open unit; it defiantly had been in my unit. All business will get complaints. I scheduled online for 12/15/20 & moved out 12/14/20. SIMPLE MONTHLY PRICING Snapnsure is the only company offering a “Real Insurance Policy” for Mobile Storage, and not just a “Protection Plan”. It should be illegal! They saw a man with the roll up door to his unit up sitting in a recliner just outside his unit, cooking on a Bar-B-Q pit. Really has me at a loss for words. One of the biggest reasons people acquire tenant insurance is because the storage facility requires them to do so. $2000.00 is not even a coverage listed in their Brochure. For your benefit and protection, insurance for your stored items is required. I was talking to the Woman who leased the unit to me and ended up agreeing to $3000.00 of coverage. Katie assured me that I had coverage and it would be taken care of. It seemed like a reputable place, and it is close to my unit. BUT it was never given to me they never even mentioned it to me!! Of course, if you want extra protection like a higher coverage limit … Insurance coverage for belongings in a storage unit is typically provided by the "off-premises" personal property coverage in a homeowners policy. A wholly owned subsidiary of Public Storage reinsures the risk for the Orange Door Storage Insurance Program, and Public Storage may benefit financially from your insurance purchase. The Turn a Blind Eye To Employee Theft. I ALSO found out that my certificate of storage insurance provided coverage up to a maximum of $2,000, subject to a $100 deductible. https://www.ripoffreport.com/reports/public-storage/nationwide/public-storage-ps-storage-insurance-scam-claim-denied-self-serving-insurance-policies-1210984. Katie called me this morning and told me she had spoken to Michelle (06/20/2014) and it was all straightened out and if I needed her help with anything else, just to call her. I drove straight to PS Storage, and went down the rows to MY unit G-26. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! The manager (Jamie?) !”  Michelle then told me “Just because your lock is missing, does not mean it was cut off” I have the only 2 keys, The ONLY way they could have opened the unit was to have CUT the lock off!!! She asked me “How would you know that? She asked me what lock I had on my unit, I told her it had been a very strong Master lock. This is a Racket!! I received a letter in the mail the following day informing me that PS STORAGE was changing all locks on their units, No more hanging locks, they were changing all locks to the ones that inset in the door. I KNOW that I am not the only one this has happened to, OR if it is, WHY ME?? public storage insurance is a tool to reduce your risks. This is a Racket!! After recounting my conversation with the “Previous” Manager (Frenchy)   Her response was; 1st of all we don’t tell anyone what locks to use; you can use anything you want. It was up to her, not Katie to decide if I was covered or not, and my claim was denied. Public Storage has risen 17% annu… I backed up and got out to look. I then left my daughter at the unit and walked to the office with the Manager. The PS Storage Employee I believe her name was Jamie, who leased the unit to me. When I arrived at the PS Storage office I was surprised to find the new onsite manager and another employee. This insurance coverage satisfies your lease obligations, and premiums are collected monthly when you pay the rent for your storage unit. All rights reserved. Search for other Self Storage on The Real Yellow Pages®. I ALSO found out that my certificate of storage insurance provided coverage up to a maximum of $2,000, subject to a $100 deductible. We don’t GIVE the locks away; you have an option of buying them when you move in. It’s the same … I then reminded her that the manager, who had been there when I spoke to the Sheriff, (Frenchy) had informed me that many other units had been broken into. PS Storage is responsible for what happened to me. Benefits information above is provided anonymously by current and former Public Storage … They saw a man with the roll up door to his unit up sitting in a recliner just outside his unit, cooking on a Bar-B-Q pit. After recounting my conversation with the “Previous” Manager (Frenchy). I was still upset, but much calmer after talking to Katie. me the correct lock, the insurance contact form (you are obligated to buy insurance on the unit you rent, you have no choice in the matter) for: Sedgwick Claims Management Services, Inc. File your review. Products and discounts not available to all persons in all states. Covered perils typically include fire, lightning, theft and vandalism, according to the Insurance … In a Feb. 21 order, Judge Carolyn Kuhl of Los Angeles County Superior Court wrote that the plaintiffs had failed to supply evidence of Public … I then called the office, telling the “Manager” (Frenchy)   that I indeed had been burglarized. strict standards for business conduct. Insurance companies that offer self-storage insurance include: GEICO; Progressive; Nationwide; USAA; How much does storage insurance cost? I just signed to my PS online access. She then gave me Katie Gunderson’s (not sure of last name) name and number. At this point, I’m not sure what I am going to do. She nor the other employee present both stated that they had never heard of that policy, AND that she knew of several customers that the same thing had occurred to, and Sedgwick Claims Management Services had covered their claims. AT that point she told me “I don’t allow those locks here, they get cut off every time someone uses one, I only allow the round ones from the office” I called the Sheriff’s office to report the Burglary. Terms and conditions It combines the capital of a large number of investors for real estate projects. Michelle’s response was that those units had nothing to do with mine. REALLY? The following day I called the General Manager of PS Storage here in Houston, Katie Gunderson. I listed everything that I could remember was missing. But it was actually Public Storage collecting premiums, denying claims and … Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. For this reason, the self-storage … I am so MAD; I have been FORCED to pay the insurance to protect the Property (PS Storage) from liability in case of Burglary. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Ripoff Report has an exclusive license to this report. told me that she had heard about the break in, but didn’t know all of the details. 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