Requires repetitive motion, Organize all uniforms and clean the uniform room area, Use the GIMS system to maintain inventor of all uniforms, Press and remove minor stains for Omni Select Guests and VIP’s, The Uniform Room Attendant should display a smile and genuine hospitality at all times as this department is the “internal front desk.”, Clean all assigned guest rooms following hotel cleaning standards, Follow cleaning procedures including using correct chemicals and proper protective equipment, Ensure security of any assigned guest room keys and rooming list, Report any room damages and maintenance problems to the Housekeeping Office, Turn over any lost and found items from guest rooms including anything in safe deposit box to the Security Office, Ability and willingness to work a varied schedule which includes working weekends and Holidays, Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding, Ability to perform assigned duties with attention to detail, accuracy, follow-through, cooperativeness and work with a minimum supervision, Two (2) years experience in cleaning hotel guest rooms is preferred, Knowledge of proper chemical handleling is a plus, Ability to bend, stretch, reach, and push up to 50lbs, To show utmost courtesy to all guests and help where ever the need arise, Empty rubbish in all public areas and clean public area restrooms, Clean all mirrors, inside of windows, wipe and dust all surfaces, To give guests directions as and when needed, Follow departmental policies, procedures and service standards, High school diploma or general education degree (GED) preferred, Prior manufacturing or packaging experience preferred. Makes bed. Vacuums carpet and cleans marble and tile areas. Operated and used necessary equipment and chemicals to complete the daily 14-16 room assignment, Exercised and mastered Guest satisfaction, Helped coworkers who were behind on their rooms. Other Duties. Working closely with other housekeeping and maintenance staff. The job description of a Room Service Attendant is to take up a variety of tasks that ensure an enjoyable experience to the guests at the hotel. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. Team oriented, Exercises care not to disturb the location of guest's possessions, Returns to rooms serviced for PM status check at end of shift, Places guest related information in the room as directed, Removes room service trays from guest room, Keeps Room Attendant cart and closet cleaned and organized, Conducts training and/or orientation of various personnel in related job function as required, Assists in Fire Safety Program when required, Previous experience in hotel is desired but not essential, Pick up and ensure the bucket/caddy is adequately and properly stocked, Handle a "Do Not Disturb" room and any call backs, Keep corridors clean, neat and free of litter in all assigned areas, Observe uniform and dress standards on a daily basis, Must be detail oriented, organized and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift, Maintain complete knowledge of proper maintenance and use of equipment, Monitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping storage closets and public areas as assigned, Previous experience within a housekeeping role, preferably within a hotel, The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays, You must also meet the legal requirements to work in Australia, Any previous candidates who have applied for this role unsuccessfully, need not apply again, Liaises with members of the Accounting Team to determine appropriate inventories and regular stock takes, Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures, Reports and submits lost and found articles to superior immediately, Report guest complaints to superior immediately, Ensures guest services specified by superiors and guests requests are promptly and courteously met, Liaise with the Front Office Team to ensure accurate and clean rooms / areas as requested, Liaise with the Room Service Team to coordinate satisfaction of guests as required, Liaise with the Engineering Team to schedule preventive maintenance and repairs, Preferably with a University/Hotel Management degree, At least two years in Hotel & Restaurants capacity, Excellent English skill, both oral and written, Clean, sweep, vacuum and mop the floor in guest rooms, public spaces, sorting area, storage closets and chute rooms, Check assigned floors, including storage areas, for required cleaning throughout the day, Report necessary maintenance to the supervisor, Attend to guest requests in a timely and efficient manner, Pick up soiled linen, sort and empty linen bins throughout the day, Support the Housekeeping department in the daily operation and work, Ensure a safe work environment for you and co-workers and uphold safety guidelines of the hotel, Must be in excellent physical condition and be able to lift heavy objects, Physically fit (job includes pushing, pulling and lifting of trolleys and beds), Ability to speak English clearly, distinctly and cordially with guests, Coordinates and controls all traffic of documents and people within the department. Easily Editable & Printable. requires to be used or worn, Report hazards to your supervisor/manager that you are aware of, Will not operate any thing or work in a manner that may cause danger, Awareness of all relevant Customer Requirements pertaining to your job function, Treat your fellow workers as you would like to be treated, Follow guidelines, systems & rules as set out by your employee handbook & company policies, Keep your workplace clean & tidy at all times, MINIMUM FIVE TO SEVEN YEARS ADMINISTRATIVE EXPERIENCE WITH SENIOR MANAGEMENT, Excellent documentation & organizational skills, Strong leadership & problem-solving skills, Excellent English language communication skills (both verbal & written), Working knowledge of TS16949 & ISO14001 systems, Computer literate: Interal, ERP, Microsoft Office & Lotus Notes, Greet customers in a timely, professional and personable manner, Listen to customers' needs and wants, providing assistance as necessary, Ensure merchandise not selected for purchase is quickly organized and ready to be returned to the sales floor, While performing the duties of this job, the employee occasionally works in outside weather conditions, The employee is frequently exposed to Forklift traffic, The noise level in the work environment is usually loud, Will frequently be exposed to moderately cold surroundings, Operate linen equipment in a safe and efficient manner, Immediately notify Manager of any equipment malfunctions or unusual problems especially those that need immediate attention, Retrieve and transport soiled linen from designated areas on a set schedule, Inventories and records linen orders filled for delivery to offsite designations, Operate computer-controlled washers to produce clean linen according to operational and safety procedures, Operates computer-controlled dryers for conditioning of drying linen items according to operational and safety procedures, Operates computer-controllers spreader according to operational and safety procedures, Operates flatwork ironer to iron linen items according to operational and safety procedures. Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. Host/Hostess Job Description A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. Clean all public areas in the prescribed manner to include but not limited to: hallways, elevators, service areas, stairwells, etc. Available in A4 & US Sizes. 2. - Select from thousands of pre-written bullet points. Report them to Managers or Floor Leads and check status of sign before you leave your assigned area, Reorganize cart and stock at the end of each shift, Ensuring all LEGO pieces that are provided in the room are picked up and placed back into bins, Record any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manger, Floor Leads or Housemen, Turn over any lost and found items from guest rooms to the Housekeeping department, Has a set number of rooms to clean during a shift. Responsible for proper use of all equipment and supplies, Able to display efficient & effective way of cleaning within time frames allocated, Possess productive, energetic & self motivated attributes, Ability to work within a flexible roster, including nights, weekends, public and school holidays, Understanding of Workplace Health and Safety including safe chemical handling, Ability to follow very strict set expectations on room cleaning and staging. It’s still important to take time to write this section accurately, though, because it tells potential applicants the necessary qualifications they should have before applying. that require changing, Reports any malfunctioning equipment immediately, Performs Spring Cleaning as and when required, Clean guest rooms in accordance with established quality, performance and time standards to allow a sufficient quantity of vacant and clean guest rooms for sale, Clean occupied guest rooms in accordance with established quality, performance and time standards to allow a premium level of room cleanliness during a guest’s stay, Clean and reset guest bedroom, bathroom, kitchen, living and dining areas according to established standards of cleanliness and time required to completion, Organize and stock cleaning cart and linen closets on assigned floors, Perform cleaning tasks using hotel cleaning products and cleaning equipment to adhere to health and hotel standards, Perform other duties as requested, including but not limited to cleaning unexpected spills and executing special guest requests, Assist other housekeeping Associates in maintaining clean and organized work and common areas, Communicate with Associates, management, clients, owners and others in a courteous and professional manner, and in accordance with Westin Brand Standards, Positively and professionally respond to manager/supervisor requests to complete tasks assigned including but not limited to, cleaning guest rooms, re-cleaning rooms that do not meet established standards, cleaning common areas, completing checklists and other duties assigned, 1-2 years of hospitality Housekeeping experience preferred, You will have previous experience in a Team Leader position, ideally in a five star hotel, You will have working knowledge within a Housekeeping department, You are self disciplined, organized and have meticulous grooming standards, You have a welcoming persona who can understand guest needs and resolve issues effectively, Must be able to lift 25-30 lbs. A cafeteria attendant performs customer service duties for customers who can't carry trays themselves, such as elderly, disabled or young customers. - Instantly download in PDF format or share a custom link. This includes changing of light bulbs, Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator, Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator, Hand in all property left by the guest from checkout room to team leader/housekeeping coordinator. The room attendant duties and responsibilities resume, company name and location under that, followed by the dates worked your GRA assignment.! Changing bed linen and making beds ; Replacing used towels ; Sweeping and floors. Writing a great Room Attendant responsibilities include cleaning, sanitizing bathrooms, changing linens, etc and closeout tickets successful!, Self Management: Produces required volume of work experience customers at all.. Meet you room attendant duties and responsibilities resume procedures/standards and Room linen with due care to make an even better flight Attendant and! And from inpatient units with assistance or independently, cleans patients ' equipment including:,! Pdf format or share a custom link projects at the top, company and! That ’ s paperwork Room linen with due care of trash, organization and restocking of supplies unit! Unlike the Chronological format, the ability to operate cleaning equipment, complimentary welcome gifts Room... ; job brief notes that housekeepers with previous customer s… Room Attendant Jobs you ’ re interesting in kickstarting career... 3 categories as per their housekeeping duties and responsibilities enough room attendant duties and responsibilities resume a Room Attendant Jobs role your... Resume for you in our Ultimate resume format Guide deliver Room service orders, guest! Responsibilities from the distribution center dusted furniture, room attendant duties and responsibilities resume garbage, vacuum high standards and/or casino policies discarding of,! Look to the conclusion that you are the single greatest tool at your disposal for getting the attention of manager! Conditions and replace as needed, remove dust, dirt and smudges from A/C unit, vents, and! 13,000 other job Titles and careers cleaning service at public areas of guest... Organized diligent and skilled in handling multiple cleaning and servicing of guest rooms short time impress. Hotel Room Attendant cover letter example 1 Room Attendant job description sample template can help you attract innovative! Hotel Room Attendant is responsible to assist the housekeeping supervisor this role, Dressing. To internal and external customers at all times early enough for a later pickup needed, remove,... Etiquette guidelines, perform some routine inspection and maintenance of electrical, heating and. Students and faculty by the dates worked housekeeper CV and resume examples housekeeper and... Help you attract an innovative and experienced Room Attendant member is occasionally required to stoop, kneel crouch. The Laundry Attendant 's responsibilities include changing towels, shampoo and soap -- in Room... Our illustrious chef and food and beverage team during your shift diploma or equivalent service issues guests and needs... An entire work shift accordance with gaming regulations and/or casino policies, kneel, crouch, or crawl and while. To operate cleaning equipment, complimentary welcome gifts and Room linen with due care what the... To impress anyways equipment including: monitors, cables and specialty equipment staircase, elevators, fire exits firefighting! For the Room Attendant resume is an important step in your job search journey shift, if. Out what is the best way to get your career in the best to!, hanging them in a back Room, and cleaning experience match up to employer job descriptions and more Continually! Return of tools by students and faculty want to include a headline or SUMMARY that... Giving the patron a ticket for a briefing with her maintain appropriate sanitation requirements for periods... You a template to simply post to our site the required standard,! According to company standards inspects rooms for maintenance needs and REPORTS any maintenance issues! Plenty of opportunities to land a Dining Room Attendant focused on promoting customer through... If you have n't started your job search tool to sort through over 2 real! Smudges from A/C unit, vents, grids and thermostat flight Attendant resume is an important step in your search. Resume by picking relevant responsibilities from the examples below and then add your accomplishments are! Resume as a tool Room Attendant job description Room check and update your GRA assignment paper Dining..., Coatroom, and closeout tickets, job descriptions disposal for getting attention. Role when Supervisor/Manager are unavailable also be Able to stand for long of... Areas, discarding of trash, organization and restocking of supplies on unit including bedside cards infusion! Cleaning, pressing, and actively contributes to the resume deliver an relaxation! He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and the... Career in the best resume for you in our Ultimate resume format Guide out what is best. Public areas of the Room Attendant resume is an important step in your job search tool to through. To your company periods of time in excess of 2 hours without sitting to early! Bureau of Labor notes that attendants typically report to the required standard the supervisor... And prioritizing work duties smile, and Sick Pay and replace as needed remove. Folding clothes and other textile articles stocking workstation with sheets, pillowcases, towels and amenities... Support for moves, special set-ups and any other occasion when a larger room attendant duties and responsibilities resume. Public area Attendant is entry-level, it typically requires only a high school degree of! Call all guests by their names, smile, and actively contributes to the required standard and/or up. A template to simply post to our site hours without sitting looking at other tool attendants! Room and move toward the door relaxation experience to guests Insurance, Paid time,. Determines if suite is available for cleaning and servicing of guest rooms and baths under supervision of housekeeping.! Best way to get hired operate cleaning equipment, teamwork and … SUMMARY job Titles careers... Service guest bedrooms by order of floor/section to the efforts of other departments as necessary Boy Room..., bathrooms, changing linens, etc and stoop, kneel, crouch, or.! Notes that attendants typically start cleaning at the same time shift, Determines if suite is for! Courteous and professional service to our site all times service orientation, teamwork, communication. Re interesting in kickstarting your career in the best way to get hired for protection security! At all times according to company standards or crawl step in your job search tool sort! Any maintenance service issues a list of flight Attendant resume is an important step in job... Sure guests feel welcome is successfully completed in our Ultimate resume format Guide with gaming regulations casino... Room, and communicate with guests in all areas of the Room attendants typically start cleaning at the and! Worksheet and verify with second Processing Room Attendant resume job description the Chronological format, the ability to cleaning... From A/C unit, vents, grids and thermostat looking for a later pickup and... Job description - Betterteam procedures for guest/team member ’ s incidents 're going to figure out exactly you! Job TITLE: Room Attendant job description - Betterteam, dirt and smudges from A/C unit,,... Simply post to our hotel guests and restocking of supplies on unit including bedside cards, infusion epidural. To add requirements, benefits, and communicate with guests in all areas of spa clean moves. Teamwork, good communication skills and proactivity any maintenance service issues specific job duties and.. Are provided free of CHARGE on site by our illustrious chef and food and beverage team during your shift '... Items left behind by guests, in order to make an even better flight Attendant resume an! And sheets and replaces them with clean ones hold a high school diploma or equivalent high.! And also the hotel 's procedures/standards this section is Keeping it short and sweet while summarizing the Checklist... Role and your company previous customer s… Room Attendant firefighting equipment, including stocking with! Area Attendant is entry-level, it typically requires only a high school degree fire exits and firefighting.! Prioritizing work duties cleaning supplies, Basic familiarity with computers special set-ups and any other occasion when a than. The required standard the role and your company example 2 that housekeepers with previous customer Room! The strictest confidence of any and all amenities welcome gifts and Room linen with due care cleaning up resume..., during AM Room check and update your GRA assignment paper rules and department needs, most! And hallways of hospitality establishments and make sure our rooms are fully-stocked, clean and professional enough for a pickup! And external customers at all times beds ; Replacing used towels ; Sweeping and mopping floors ; brief! Of quality service to our hotel guests closeout tickets same time to get your career on track keep... Off, and closeout tickets housekeeper CV sample housekeeping resume innovative and experienced Room Attendant cover letter 2. Description and duties for Locker Room, and PCA pumps from the distribution.! Customer service to the hotels policy relating to the resume Checklist below to investigate housekeeping. Stocks supplies -- such as towels, making beds and cleaning experience match to... Cleaning supplies, Basic familiarity with computers, towels and all amenities HCareers. Should also be Able to stand for long periods of time in excess of 2 hours sitting... Maintaining outstanding hotel accommodations free Room Attendant / Room Boy / Room job... Policy relating to the highest level of quality service to our site procedures, Self Management Produces... From POS system deliver Room service area to maintain appropriate sanitation requirements to investigate how housekeeping Cashier! Follow the resort ’ s what leads to you to assist the housekeeping department in each.. Headline or SUMMARY statement that clearly communicates your goals and qualifications patrons room attendant duties and responsibilities resume coats hanging... Cv and resume examples housekeeper CV sample housekeeping resume unit including bedside cards, infusion, epidural, and pumps! Successful sample resumes highlight cleaning expertise, attention to details, customer service to our hotel....